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Stores & Operations
Running stores, supply chain and the day-to-day machine
47 conversationsCustomer Experience
How shopper behaviour is changing and what retailers do about it
27 conversationsLeadership
The people making the calls and how they make them
8 conversationsTechnology
Systems, data and AI actually in production
72 conversationsGrowth & New Markets
Expansion, new formats and new territories
99 conversationsAI in Retail
Artificial intelligence runs through almost every retail conversation now — from demand forecasting and personalisation to generative AI shopping agents. These episodes feature leaders from companies including Nvidia, Microsoft, Google and IBM, alongside the retailers deploying their tools, on what is actually working in production rather than what is merely being promised.
88 conversationsSupply Chain & Logistics
Supply chains decide whether a retailer can keep its promises. These conversations cover inventory, fulfilment, warehousing and last-mile delivery — how retail leaders are rebuilding resilient, increasingly AI-assisted supply chains after years of disruption.
8 conversations