AI in Retail

Artificial intelligence runs through almost every retail conversation now — from demand forecasting and personalisation to generative AI shopping agents. These episodes feature leaders from companies including Nvidia, Microsoft, Google and IBM, alongside the retailers deploying their tools, on what is actually working in production rather than what is merely being promised.

88 episodes

• 
  34:12

  AI in Retail Won't Be Your Competitive Advantage | Doug Stephens

  Doug Stephens, Founder of Retail Prophet, explains why fairness to customers, staff and suppliers is now the hardest business ...

• 
  1:10

  Skincare Secrets & AI Voice: Brands Are Listening! #shorts

  Discover how AI-powered audio content platforms are revolutionizing brand engagement. Ankur Modi introduces Eco and Emilie, ...

• 
  1:09

  AI Agents That TURN Support Into REVENUE: Boost Your E-commerce Sales! #shorts

  Go beyond basic chatbots. Our AI agents tackle complex customer issues, recover lost sales, and boost e-commerce revenue.

• 
  1:08

  AI Content Costs: The Hidden Human Bottleneck Revealed #shorts

  Automated AI content creation seems efficient, but human oversight remains crucial. This shifts bottlenecks and can inflate costs ...

• 
  32:44

  Your Next Customer Is an AI Agent: Amplience's John Williams on GEO and AEO

  What happens to e-commerce when the internet is no longer built for humans? John Williams, Co-CEO and CTO of Amplience, ...

• 
  1:16

  AI Fashion Visuals: 150+ Brands Cut Costs with VTON #shorts

  VTON's AI transforms fashion retail. Scale visual production, slash costs, and effortlessly create stunning product pages.

• 
  11:00

  Internationa edition 11 sept 2026 ftf 1

  JD's robotics plan raises a practical question: can automation handle the exceptions that make fulfilment difficult? Alex Rezvan ...

• 
  1:21

  AI Is KILLING E-commerce Traffic & Google Revenue! #shorts

  Global e-commerce traffic is down 20%, with AI responses replacing traditional search results. This shift structurally changes how ...

• 
  13:25

  Pinduoduo Malaysia, Singapore–Johor Bahru RTS & AI Search | APAC Retail

  Pinduoduo is expanding in Malaysia as the Singapore–Johor Bahru RTS Link prepares to reshape cross-border retail.

• 
  0:56

  Cybersecurity: AI Ups Retail Risk, Trust is Key #shorts

  AI amplifies cybersecurity's collective sector struggle. Sharing threat signals is vital to build and maintain customer trust in our ...

• 
  14:26

  Why US Retail is Changing Fast: 5 Things You Need to Know

  Target is appointing a Chief AI Officer. Coach is growing 15% while Kate Spade declines 7%. Foot Locker and Nike are rethinking ...

• 
  0:42

  AI & Data: The Unspoken Truth at NRF APAC 2026 #shorts

  While AI steals the spotlight at NRF APAC 2026, the real work lies in data. Quality, hygiene, and structure are paramount. Discover ...

• 
  10:10

  A Retail Executive Goes Shopping for AI | NRF APAC 2026

  What does buying AI look like when a retailer has a real problem to solve? At NRF APAC 2026 in Singapore, Alex Rezvan joins ...

• 
  6:12

  Is Europe falling behind in Retail AI?

  30% off an All Access Pass: ALEX30 @nrfeurope Registration page here: https://bit.ly/4vh5Iz5. Europe has considerable retail ...

• 
  0:48

  What were the key takeaways from the E-NAVA Paris show regarding AI innovation?

  Reflecting on E-NAVA Paris: the silence of AI innovation, crucial connections made, and the next big step – New York. Get ready ...

• 
  12:28

  What retail strategies are being shaped by AI, global expansion, and new delivery partnerships?

  AI is no longer being treated simply as a tool for writing faster, creating advertising or improving individual tasks. At the World ...

• 
  8:35

  What are the latest trends in global retail expansion and market entry strategies?

  Starbucks Korea's marketing crisis, AI-powered beauty mirrors, Lefties' arrival in the UK and an Adidas store designed to become ...

• 
  11:39

  How does AI search impact brand visibility for retailers?

  Retailers are facing a new discovery challenge: what happens when AI search becomes the layer between brands and customers ...

• 
  16:19

  How do AI, data, and hospitality connect to rewire retail in Japan?

  What does the future of retail look like when AI, customer data, physical stores and human hospitality all connect? Recorded live ...

• 
  43:34

  Samsung, Sculpted by Aimee & Barbour: AI, Data and Digital Growth

  In this special eTail UK mash-up episode, Melissa Moore is joined by three industry leaders who are helping shape the future of ...

• 
  8:21

  What do the latest developments in Retail AI mean for retailers and ecommerce platforms?

  Retail AI is moving quickly — and this episode looks at what that means for retailers, ecommerce platforms, brands, and ...

• 
  10:30

  What are the key retail trends emerging from Asia?

  The future of retail is increasingly being shaped by Asia. In this NRF APAC 2026 Day 1 keynote conversation, Jill Dvorak from the ...

• 
  14:09

  What retail AI trends will shape the future of commerce in APAC?

  NRF APAC is growing fast, and in this episode of Five Things Friday, Ryf Quail, Managing Director of NRF APAC, joins the show ...

• 
  25:21

  How is AI transforming retail operations and ecommerce?

  AI is forcing a complete rethink of ecommerce, retail operations, and digital commerce architecture. In this episode, Kelly Goetsch ...